Our Solutions

ICG’s cloud hosted solutions are designed to help organizations effectively Communicate, Collaborate and Transact with their vendors, partners, and customers.  We focus our efforts on providing solutions that bridge the functionality gaps that exist between user needs and legacy and enterprise systems.  ICG’s solution model is to offer our clients targeted and specific functionality that compliments their existing technology and plugs any gaps in their enterprise systems without the need for costly upgrades or customizations.  For example, someone may have a vendor portal or a supplier portal but be missing a key piece of functionality, i.e. vendor onboarding.  By deploying and paying for only the specific functionality you need you save time and expense while increasing the value of your systems and operations.  ICG’s solutions are delivered as cloud hosted applications in a single tenant configuration.

Benefits of ICG’s Communicate. Collaborate. Transact. Solutions

ICG’s Financial Back Office Solutions help you:

Bridge the functionality gaps with your ERP

Promote a high level of vendor self-service through use of vendor portals and supplier portals

Enhanced collaboration between procurement, finance, and operations during the vendor onboarding and supplier onboarding processes

Deploy complimentary, targeted functionality

Automate transaction processing functions

Evaluate and improve your current vendor management processes

Implement best practices in your back-office operations

Manage spend through spend analysis and spend management tools

Implementation flexibility with cloud hosted delivery models

Encourage communication and collaboration through a vendor portal or supplier portal.

Types of Solutions

AP Automation“ ICG provides leading companies with award winning AP Automation solutions. Increase your company’s bottom line savings through lower processing costs, faster cycle times and efficient cash management.

Vendor Portal Solutions“ We can help implement a vendor portal or supplier portal to help you facilitate online payment inquiry, accept vendor invoices through the portal, collaborate with vendors and suppliers on dispute resolution and launch a dynamic discounting program.  ICG’s Vendor Portal and Supplier Portal solutions can fit the needs of any company in any industry.

Vendor Management Solutions“ Our vendor portal based solutions can help both procurement and finance to manage many aspects of vendor management from both a transaction and administration perspective: vendor onboarding; diversity setup, compliance and tracking; vendor information management; risk management; reporting; TIN check and W9 and W8 collection; vendor payment inquiry; vendor dispute submission and tracking; and much more. Read more about the Top 4 Pain Points of Vendor Management.

Vendor Onboarding Solutions“  ICG’s Vendor Onboarding and Supplier Onboarding solution is a comprehensive application to help streamline the vendor onboarding processes for procurement, purchasing, Accounts Payable and the other stakeholders in a companies supply chain operations.  By driving vendor self-service and managing the collection and tracking of critical data and documents like licensing and insurance, the vendor onboarding solution drives down costs, mitigates risk, and insures compliance from your vendors.

Data Capture/Document Assembly“ Most organizations receive invoices and other payment related documentation in varying formats (PDF, spreadsheets, paper, electronic files, etc.) through multiple channels like mail, email, portals, fax, etc.  This environment can result in a very labor intensive operation to insure all the relevant data is captured and routed to the appropriate source for processing.  ICG’s Data Capture and Document Assembly Tools are designed to automate these processes no mater how complex your back-office operations may be.

 “Mobility Solutions ICG can help transform your company’s mobile devices – phones, tablets, laptops – into a core component of your Enterprise Information Systems. Participate in workflows, access vendor portals, approve payments, view documents and make better decisions 24 x 7 with ICG’s Mobility Solutions.

Solutions as a Service Our unique SaaS single tenant, cloud based model takes Software-as-a-Service to a whole new level by offering both the software and fully integrated business solutions delivered together as a service to create a targeted Solution as a Service (SaaS) to address your specific needs. No application, document or data base sharing… you own and have complete access to all of your data and documents 24×7!

BPM Solutions & Workflow  ICG’s business process management workflows are built on top of a robust business rules engine which can meet the most demanding or basic requirements of your business. This process allows for rapid deployment without having to ‘re-invent the wheel.’ Workflows can be deployed in almost any application to increase the level of automation, reduce errors and speed up approval and dispute resolution time frames.