Our Clients

MGM Resorts International

 MGM Resorts International needed to centralize the distinct A/P  processes from their various Las Vegas properties and casinos. We  standardized their entire processing infrastructure, complete with our  composite applications. This resulted in a 45% improvement in  processing efficiency (on over 1,000,000 invoices annually.)

US. Foods

 We assisted US. Foods in centralizing their A/P, A/R, and Credit and  Collections functions. The net result was a 300% increase in  processing workloads, without adding any staff. This increase in  production was coupled with a marked decrease in cost per  transaction (from $4.50 per transaction to under $1.20). Today, 70%  of their vendor invoices are processed without human intervention,  and, as a result, corporate interest earnings improved by $6-7MM.

It doesn’t end there. After a 300% increase in processing efficiencies across various back-office functions, USF turned its attention on increasing self-service functionality for its 40K+ vendor population. Within one month of launch, 7000 vendors were on-board, with an astounding 65% of disputes being entered via the A/P portal instead of through time consuming phone calls (this will work out to over 700,000 vendor inquiries this year alone.) As a direct result, the A/P supplier portal we implemented has delivered a 35% improvement in support costs.


Ecolab hired us to improve the management and processing of sales-based rebates with their distributors. By redesigning the logistical work processes and adding new technologies, we were able to improve Ecolab’s rebate cycle times by 20%, while simultaneously decreasing the error rates of inaccurate rebates. This directly translated to a $3M increase in annual revenue.

Duke Energy

We helped Duke Energy realize an acceleration of their A/P centralization of 86 locations, while also garnering a 50% improvement on invoice process cycle times. Additionally, training and research times associated with A/P transactions were reduced by over 80%. This contributed to an overall savings of $1MM annually.

Dot Foods

 Dot Foods engaged ICG to design and deliver a comprehensive portal  solutions where suppliers (manufacturers) and customers  (distributors/food service) could access data, download documents,  request information and submit disputes relating to their transactions.  This state-of-the-art sully chain transaction portal not only saves all  three parties — Dot, supplier, customer –  time and money, it speeds  up the resolution of disputes and frees up capital.

… YOU?

We would love to add you to our growing list of success stories. Contact us today and learn how we can help you realize faster turnarounds, reduced expenses, and higher profits.