Vendor Onboarding & Admin

What Is Vendor/Supplier Onboarding?

Vendor onboarding is the process of gathering documents and data needed to set up a company as an approved vendor or supplier and to enable your organization to efficiently conduct business, purchase goods and services, and make payments to that company.

Our Vendor Onboarding Solutions

At ICG Consulting, we provide a faster and easier way to request, receive and approve information from your prospective vendors. A vendor self-service portal can help expedite, standardize and streamline your onboarding processes by gathering and managing vendor documentation in a collaborative, digital environment. Allowing vendors to register and submit documents electronically is optimal for both the vendor and the buyer. You can also configure the system to allow buyers to “invite” specific vendors to register and onboard with your company. How it works:

We understand that the processes and tasks associated with vendor onboarding and administration is often a complex, multi-step process that spans several departments and requires a solution that facilitates time-sensitive collaboration. The vendor onboarding process often requires input, review and/or approval from procurement/purchasing, risk management, legal, finance, logistics, accounts payable and more. ICG’s Vendor/Supplier onboarding solutions can optionally provide back-end workflow components to to insure the documents and data are getting to the right people for review and/or approval. ICG can also integrate our onboarding solution to an existing workflow or business process management (BPM) system.

Once the vendor is on-boarded and doing business, there are also on-going maintenance activities that must take place (such as insurance renewals, licensing and compliance tracking, sales & use tax, etc.). The ICG solution supports all of the ongoing maintenance activities need to keep vendor information up to date and vendors in compliance.

Benefits & Features

At ICG Consulting, we have developed a comprehensive vendor management portal that provides our clients with a robust Vendor Onboarding and Administration module. Benefits include:

  • Vendor Self-Service: Save money by allowing vendors to electronically submit documents and information for approval and easily update their contact and payment information.
  • File Uploading & Web Forms: Allow vendors or suppliers to upload files and submit web forms that you need as part of the process, i.e W9’s, W’s, Tax Certificates, Insurance Policies, etc.
  • Integrated Workflow Management:The solution provides a workflow component to route documents or obtains approvals from others in your organization.  Alternatively, the information can be fed into a workflow system you may already have in place.
  • Automatic Notification & Escalation: Built in notifications to let you know when critical licenses or insurance coverage are about to expire.  System can generate automatic escalations to both buyer and supplier resources to prompt corrective action.
  • Configurable Forms & Requirements: You may need more detailed information from your suppliers than just the basic tax, payment and contact information. At ICG, we can tailor the vendor onboarding process with configurable drop-down menus and questions to provide vendor information that is integral for your business. Our vendor onboarding portal is completely configurable so you can capture the information you need for your business.
  • Data Validation: Validate and approve data in real-time.  Automated TIN Matching & Validations, validation of diversity status, and other critical data validations.
  • Search Results: Easily viewed and built on the fly using ICG’s extensive search engine, buyers internal users can search vendor results and information in seconds and download that data to build custom reports.
  • Security: Provide stringent information and data security for your vendors and allow electronic signatures for legal documentation.

Delivery Models

At ICG Consulting, we offer a variety of delivery models to meet your business, IT and security needs:

  • Cloud Hosting: Single-tenant, SaaS type model which ICG hosts and manages in the cloud.
  • On-Premises + Hosted by ICG: In this model, the system integration is housed on-premises behind your firewall, but ICG maintains databases and provide software support.
  • On-Premises: Traditional project-based model where solutions reside on client maintained servers and infrastructure behind the firewall.

What Can ICG Consulting Do for My Business?

At ICG Consulting, we have the capabilities to implement a new vendor onboarding and administration portal as either a stand-alone solution or as part of a more complete vendor portal & workflow management system. We understand that every business has difference processes, and that’s why we recommend technologies that make sense for our clients.

Creating effective vendor onboarding and administration processes save time-related costs and reduces transaction delays. Let us help you reach your bottom-line. Since we often save companies millions of dollars every year, your investment will pay for itself. Schedule a free demo today or contact us to talk about next steps.