About ICG Consulting

ICG Consulting is a business process solutions provider for organizations who are looking for financial back office solutions. Since 1990, ICG has been a trusted partner who can help increase efficiency, streamline processes and positively affect companies’ bottom lines by using its unique two-pronged approach of addressing both business process and technology needs.

ICG assists companies with a variety of services, chief of which is streamlining vendor and customer interactions through the development of full featured and highly configurable, state-of-the art business process automation tools.

Our Expertise & Services

Increase efficiency. Improve service levels. Strengthen your financial position.

ICG’s services are a product of our expertise in understanding complex business processes, transactional systems and vendor management challenges. Our primary function is to save companies money – often millions of dollars. We do this by automating and simplifying vendor and/or customer communications, transactions and information flow through a variety of tools including:

The ICG Advantage

The ICG Advantage: The expertise we provide, the approach we take and the results we deliver.

If you were to contact consultants, they would typically only recommend changes to your people and processes at a high level. They may recommend a software platform, but most likely, they would make their recommendations and then leave.

If you were to hire a technology firm, they would shoehorn in their technology, regardless of whether the solution really fit your processes or not.

But, with ICG Consulting, we offer the best of both worlds:

  • Our focus is on making your people and processes work across your entire enterprise.
  • We supplement that business acumen with technology that is both cutting-edge and proven.
  • We do not leave until the project is finished, the solution is 100% successful and all objectives are met.
  • ICG will always try to leverage as much of your existing investments in technology as possible.

What Makes ICG Unique

  • Two-pronged approach – ICG has a deep insight into the business process and can therefore accommodate the business side, as well as the technology side, of your needs. Our goal is finding a solution that benefits your company as a whole, not just fixing what’s broken in one department.
  • Adaptive – ICG can take whatever you currently have in place and adapt a better solution using your existing technology rather than having to start from scratch with a costly new system.
  • Creative – ICG team members really listen to your needs and then develop creative solutions to solve your unique problem, often suggesting a variety of options.

ICG Delivery Models

  • Hosted/Cloud Based – Single tenant, SaaS type model.  ICG will host and manage your specific solution in the cloud with ICG providing all of the infrastructure, support, and upgrades.
  • Hosted + On-Premise – This model allows you the benefits of keeping the solution behind your firewall without having to take on all the IT overhead that comes with it. ICG will host and manage the solutions and all related software and integrations on your servers.
  • On-Premise – Traditional, project based model where ICG’s solutions reside on customer maintained servers and infrastructure behind the customers firewall.
  • Hybrid – ICG’s customers continually challenge us to come up with creative ways to deliver our award winning solutions that do not fit easily into existing boxes. Bring us your challenges and we can create a solution delivery model that works best for you.