Printable Success Stories

 

Back Office Automation, Centralized Accounting Best Practices Success

 

US Foodservice

 

When Kraft Foods spun off Alliant Foodservice (since acquired by US Foodservice), it accelerated the need for Enterprise-Wide A/P automation. The Business Process Management solutions developed by ICG helped USF realize over 86 million in working capital increases through payment optimization and taking advantage of available vendor discounts.

 

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Coachmen Industries

 

One of the world's leading manufacturers of recreational vehicles and manufactured homes, Coachmen Industries has multiple operational facilities throughout the U.S. where vendor invoices were processed for payment. ICG’s RPM Composite Applications enabled the company to Centralize Accounting Functions and standardize invoice processing in a shared services environment, reduce cycle times, and dramatically lower the total cost per invoice.

 

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Duke Energy

 

On of the world's leading energy companies, Duke Energy, processed over 800,000 A/P invoices annually at 86 different locations. ICG helped Duke with their Centralized Accounting efforts with solutions to address automated workflow, data capture and by integrating our A/P solution with their financial systems thereby improving cycle times by 50% and decreasing training by 75%. As a result these procure to pay solutions the company realized over $1M. in annual savings.

 

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Ecolab

 

At Ecolab, inaccurately calculated distributor incentives cost the company over $7 million in write-offs in a single year. After extensive analysis, ICG provided a rebate processing and distributor administration solution that's simplified user interface with the legacy systems and applied complex validations to the sales data to improve the accuracy of distributor rebates and to catch costly errors. As a result of this back office automation Ecolab improved cycle times by 40% while decreasing error rates, which translated to a corresponding increase in revenue of over $3m annually.

 

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Smurfit-Stone

 

Smurfit-Stone Container Corporation had a pressing need to reduce costs. The Containerboard Mill division was processing A/P transactions at each individual paper mill, requiring them to staff multiple accounting clerks. By creating a Centralized Accounting Process ICG reduced 20 geographically diverse staff members to five centrally located processors. As a result, Smurfit saved money and insured more accurate and timely payments to vendors. And the company has a foundation that will allow for even further Accounts Payable Best Practices.

 

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US Oncology

 

The nation's largest operator/manager of outpatient cancer treatment centers, US Oncology wanted to centralize accounting functions for their 400 offices.  The solution ICG developed facilitated the centralization and provided remote approvals of invoices through automated workflows.  ICG incorporated business rules processing validations and the back office automation required to eliminate redundant and inefficient processes. As a result of invoice processing automation USON was able to increase transaction volumes without adding resources. USON saved $2 million annually invoice shipping costs alone!

 

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